The cloud operating model is a structured approach to managing cloud-based infrastructure and application services through a centralized management service. It is evolving to encompass the entire digital infrastructure, which includes private datacenters, public cloud services, networks, security solutions, and business applications. By applying cloud principles across these areas, organizations can achieve better visibility and control, enhancing IT agility, operational excellence, and user experience.

The cloud operating model offers several benefits, including improved agility through streamlined operations, increased velocity via consolidated management, and enhanced security through comprehensive protection mechanisms. It allows for centralized control over deployments and maintenance, provides end-to-end visibility, and fosters collaboration among IT staff. This unified approach can lead to higher staff productivity and satisfaction, as well as better overall management of digital infrastructure.

Organizations can apply the cloud operating model by extending its principles beyond public cloud services to include private datacenters and on-premises systems. While some may have concerns about control and security, the benefits of scale, security, and intelligence through cloud-based management are becoming increasingly clear. By adopting a unified management approach and leveraging shared tools and data, organizations can enhance collaboration and optimize their digital infrastructure management.